Thursday, January 21, 2016

Interview a CP: Zachary (Toy Story Midway Mania)

Zachary was kind enough to share his experience working at one of the most popular rides in the Walt Disney World Resort during his Disney College Program!  

What role did you have during the DCP, and where did you work?
I was attractions at Toy Story Midway Mania at Disney’s Hollywood studios. During my program I also had shifts working Fantasmic, Frozen fireworks, Osborn Spectacle of dancing lights, and Star Wars fireworks. 

What was a typical day like at work?  
As a CP I had almost completely all closing shifts. About halfway through my program they put our attraction in charge of clearing the park at the end of the night so I could be scheduled up to two hours after park close. I mainly had 6 hour shifts along with some longer ones thrown in. Working at Toy I would rotate through the different positions required to operate the attraction and also some extra ones like Fastpass kiosk. 

Is this the role you originally wanted? If not, are you happy you got it? 
Attractions was my top role when I applied, I was also interested in the hospitality roles but those are really hard to get. 

What are your favorite and least favorite parts about your job? 
My favorite and least favorite thing about working Toy Story was that it was the most popular attraction in the park if not on all of property. I loved learning all of the secrets of the ride and trying to beat my high score each time I got to ride it. 

Any specific magical moment you want to share? 
Toy story is one of the few attractions that anyone can ride at Disneys Hollywood studios. We had one ride vehicle that was able to transform so that people in a wheelchair could ride. It was always great to see those people coming back in after riding through and the smiles on their faces.

What made you want to do the DCP? 
I have known about the college program since high school and have always wanted to participate in it. I saw it as a way to get down to Florida and experience a semester down there. As a hotel, restaurant, and tourism management major it was the perfect opportunity to get experience working for one of the largest companies in the industry. 

Is there something you wish you would have known before doing your program? 
I wish I had looked into the location of CP housing more. I wish I had known what restaurants were around and also where the closest grocery store was before I came down. 

What advice would you give to those who want to participate in your role? 
Attractions is an interesting role, prepare to get people complaining and yelling at you for things that are out of your control. Many people do not understand how to use the Fastpass+ system so prepare for answering a lot of the same questions. 

What advice would you give to people who are interested in doing the DCP?
If you have a car bring it! I did not have one and relied on transtar. Transtar worked well enough but there were several times the buses were late or never showed up.

If you're a current or past college program cast member and would like to share your experience, email your name and role to to participate!

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